Tiles Workshop Frequently Asked Questions (FAQ)
FAQs
General Information
What is Tiles Workshop?
Tiles Workshop offers hands-on Turkish mosaic lamp-making workshops in Dallas, Texas. Participants design their own mosaic lamps while enjoying Turkish tea, coffee, and baklava.
Where are you located?
Our workshops are held at multiple locations throughout Dallas. Check our website for venue details.
How do I book a workshop?
You can book a workshop on our website Available Events Page
Do I need any experience?
No experience is needed! Our instructors will guide you through the process.
What is included in the workshop?
The workshop includes all materials, step-by-step instructions, and complimentary Turkish tea, coffee, and baklava.
Booking & Rescheduling
Can I reschedule my workshop?
Yes, you can reschedule your workshop date 24 hours before the workshop day. Contact us via email or message to arrange a new date.
What is your cancellation policy?
Cancellations made before the workshop are eligible for a refund or rescheduling. Refunds are not available after the workshop has started.
Can I book a private event?
Yes! We offer private events for birthdays, corporate gatherings, team-building events, and more. Contact us for availability and pricing.
Do you offer gift certificates?
Yes! You can purchase a gift certificate on our website.
Workshop Details
How long does the workshop last?
The workshop lasts approximately 2 - 2.5 hours.
What should I wear?
Comfortable clothing.
Do I take my lamp home the same day?
Yes! You will take a fully functional, beautiful handmade mosaic lamp home after the workshop. You will need to apply the grout at home—instructions and materials will be provided.
Can kids participate?
Our workshops are best suited for ages 8 and up. Younger participants may need parental assistance, as the workshop involves handling glass tiles, glue, and other crafting materials. Parents or guardians are welcome to assist their children during the session to ensure a safe and enjoyable experience. If you're booking for a child, please let us know in advance so we can accommodate their needs accordingly.
Other Inquiries
Do you collaborate with other businesses?
Yes! We love collaborating. Reach out via email with your proposal.
How can I contact you?
You can message us on Instagram, Facebook, or email us at hello@tilesworkshop.com
Is there a refund if we all of a sudden cannot attend?
Yes, we completely understand that plans can change unexpectedly. If you're unable to attend, we're happy to offer a refund. Just let us know as soon as possible, and we'll process it for you. We hope to see you at a future workshop, where we can guide you in creating your very own beautiful mosaic lamp!